CUSTOMER INFORMATION

Returns

UK RETURNS

We operate a free returns policy for all customers in the UK. Every UK order received will include a Royal Mail returns label. You can also create one here.

For all other countries, the customer is responsible for return postage. Please see our returns addresses below:

UK AND REST OF WORLD

The Savile Row Company Ltd
Unit 12 Station Road
Industrial Estate
Magherafelt
Co Londonderry
BT45 5EY
United Kingdom

USA

The Savile Row Company Ltd
1790 Swarthmore Ave
Unit 6
Lakewood
NJ 08701

As returned goods that are damaged or lost in the post will not be credited, please obtain a certificate of posting. For high value returns, we recommend you obtain appropriate insurance cover.

Although we offer a No Quibble Guarantee, we would kindly ask that you try on shoes on a carpeted surface to avoid any scuffing to the soles. We hope you understand that for hygiene reasons, worn underwear is non-returnable unless faulty.

Please note: we cannot accept the return or exchange of goods that have been altered (including pockets added, button thread changed), monogrammed, engraved or tapered. Nor can we accept the return or exchange of home or body fragrance items. Items can be returned or exchanged if faulty.

For replacement UK orders we require postal order or card number for £3.95 for carriage on replacement order.

COLLECT+

The Savile Row Company are part of the Collect+ network. This means you can return items free of charge to one of the 3,500 shops they operate in. Each return is fully tracked and compensation cover is included. Every order will include a Collect+ returns label but if you’d like more information, please CLICK HERE.

Returned Goods from Overseas
Please mark the package with RETURNED BRITISH GOODS, obtain a shipping receipt and return by airmail to:

The Savile Row Company Ltd
Unit 12 Station Road
Industrial Estate
Magherafelt
Co Londonderry
BT45 5EY
United Kingdom

单身男女 高清完整版电影